For High-End Dental & Orthodontic Practices
The implant consult books with whoever answers first.
Implant, aligner, and cosmetic cases are shopped across three or four practices in an afternoon. The front desk can't win that race between patients.
Where revenue leaks
Three patterns we see in every dental practices audit
The front desk is the intake system
Your intake system is whoever picks up between hygiene checks and checkout. Calls that hit voicemail during a busy morning are calls a competitor's office answered live.
A single missed full-arch or implant inquiry can outweigh a month of routine hygiene production.
Insurance triage eats the day
'Do you take my plan' is the most common first question and the least valuable use of a treatment coordinator's time. Every minute spent reciting coverage is a minute not spent closing an accepted treatment plan.
Front-desk hours spent on coverage questions are recoverable, the answers are scripted and the AI handles them before a human is involved.
No-shows on high-value consults
An implant consult booked two weeks out with a single confirmation call is a coin flip. Empty chair time on a doctor's schedule is the most expensive kind.
Structured multi-touch confirmation sequences meaningfully reduce empty chair time versus a single reminder call.
What we install
Tailored for dental practices
Same 21-day install, different configuration. These are the pieces that matter specifically for your vertical.
Case-value routing
Implant / full-arch / aligner / cosmetic / general inquiries are separated at intake. High-value case types route straight to the treatment coordinator's calendar, routine appointments book themselves.
Insurance pre-triage
The AI answers plan-participation and financing questions from your practice's actual policies before the front desk is ever involved. Out-of-network practices get positioning language, not an awkward phone call.
Consult-confirmation sequence
Booked consults get a structured SMS + email sequence, confirmation, what-to-expect, day-before reminder, with easy reschedule paths so cancellations become rebookings instead of no-shows.
Unaccepted-treatment follow-up
The patient who left with a treatment plan and didn't schedule gets an automated, low-pressure follow-up sequence. Most practices never make that call at all.
Diagnostic
Quantify your leak
Your numbers, not ours. The math comes from your own inputs, applied to published conversion research.
Diagnostic
Quantify your revenue leak
How many leads do you receive per month?
Form submissions, inbound calls, referrals, roughly.
Questions
Frequently asked
Does this replace our front desk or treatment coordinator?
No. It answers the first touch, the after-hours call, the 'do you take my insurance' text, the aligner price-shopper, so your coordinator spends their time on consults and case acceptance instead of phone triage.
What about HIPAA?
Intake captures pre-qualification data only: name, contact, case interest, availability. Clinical history stays in your practice management system after booking, under your existing HIPAA posture.
We're out-of-network. Does insurance triage still help?
Especially then. The AI delivers your fee-for-service positioning consistently and pre-qualifies for financing (CareCredit, Cherry, in-house plans) at intake, so the consult starts on treatment, not billing.
Which practice management systems do you integrate with?
Dentrix, Eaglesoft, Open Dental, and Curve out of the box, plus most cloud systems with a REST or webhook API. Booked appointments sync into your existing schedule, we don't replace it.
Also see
Same system, different context
For Med Spas & Cosmetic Practices
Med Spas
Cosmetic buyers browse at midnight and book in the morning. The practice that responds while they're still scrolling wins the consultation.
For Plastic Surgery & Aesthetic Medicine
Plastic Surgery
Patients research procedures for months, at night, on weekends, discreetly. The practice that responds well in that window is the one they book.